Legal notices and general conditions of sale

TERMS OF SALES

 

CONDITION n ° 1: OBJECT

 

These general conditions of sale aim to define, exclusively because of the relationships they establish in the store, the reciprocal rights and obligations of the parties (the "customer" and "Singulières SRL") as well as the various stages of the sales process. .

The following provisions establish the general conditions of sale of the products offered by Singulières SRL in its physical store located at the following address: Rue de l 'Université 12c, 4000 Liège, Belgium. 


Any purchase from Singulières SRL necessarily entails the validation of the general conditions of sale and therefore the acceptance of these. The GTC are accepted at the time of your purchase. We are entitled to make changes to these conditions at any time. The applicable Conditions will be those in force at the time of use of this site or the conclusion of the Contract.

Singulières SRL invites you to carefully read the following clauses.

For more information, you can contact Singulières at the following address: singulieresstore@gmail.com

 

 

CONDITION n ° 2: COMMERCIAL NAME AND CONTACT DETAILS

 

The sale of our products in stores is carried out under the trade name Singulières SRL whose registered office is at Place Xavier-Neujean 13C / 012 4000 Liège, registered with the Banque Carrefour des Entreprises under the number 0767767272. The Customer can contact us either at the aforementioned address, either by using the contact form provided for this purpose on our site or at the following email address: singulieresstore@gmail.com

 

CONDITION n ° 3: AVAILABILITY OF PRODUCTS

The products are available in limited quantities in store. We cannot guarantee constant availability of the same product.  

 

CONDITION n ° 4: PRICE AND PAYMENT

Our prices are indicated in euros, VAT included. Our prices are those indicated on the labels on the product. However, if we detect an error in the price, after a purchase, we undertake to notify the customer as soon as possible. If the latter does not give us an answer within 8 days, the sale will be confirmed at the price indicated. Under no circumstances will we be required to partially or fully reimburse a product at an incorrect lower price, even if the sale has been made beforehand, if the error is obvious.

 

We offer the following payment methods: Visa, Mastercard, American Express, Maestro, Bancontact and cash.

 

CONDITION n ° 5: PROMOTIONAL OFFER LINKED TO THE SECOND HAND

You can bring non-new clothes. A 15% voucher will be offered to you per garment bag. This voucher is valid on your total basket and cannot be combined.  

 

CONDITION n ° 6: RIGHT OF WITHDRAWAL

The customer has the right to withdraw from the contract concluded within fourteen days (European Directive 2011/83 / EU of Consumer Protection). The withdrawal period therefore expires fourteen days from the day of purchase. To exercise the right of withdrawal, the customer must notify us of his decision to withdraw from the Contract by means of a declaration made by telephone, letter sent by post, fax or email or directly in store.  

 

In the event of withdrawal, Singulières offers a voucher valid for the entire store for the amount of payments received from the customer. It should be noted that the amount may be revised downwards depending on any additional costs incurred for transport. The product must be returned in its original condition that is to say new, unworn, unwashed, not ironed, undamaged, odorless, or any conditions that would prevent it from being sold as new, with the label in its original condition (not attached by the customer, we therefore advise him not to cut it until the customer is sure to keep the item) and accompanied if possible by the confirmation of sale ( e-mail, sms or paper stub). If the aforementioned conditions are not respected, and if the product (s) are damaged or not identical to the conditions in which they were at the time of delivery, the customer will not be entitled to any refund.  

 

Items purchased during promotional actions (except for 15% cards linked to the second hand) or sales will not be returned or exchanged. We reserve the right to defer reimbursement until receipt of the product (s) or until the customer has provided us with proof of shipment of the product (s), the date selected being that of receipt of the product (s). or products. The customer must send us back (at his expense) or return the product (s) no later than fourteen days after having communicated his decision to withdraw to us.

 

CONDITION n ° 7: PERSONAL DATA

Singulières SRL undertakes to protect the personal data of its customers and to ensure the best level of protection. Singulières SRL undertakes not to retain the e-mail address or telephone number when making reservations or sending invoices and certificates. Singulières SRL also undertakes not to use this data for sending advertisements or marketing objects.

 

The purpose of this privacy policy is to inform users of the means implemented to collect, consult, process and store users' personal data.

Singulières SRL, as data controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data (hereinafter RGPD) and of the law. n ° 78-17 of January 6, 1978 modified relating to data processing, files and freedoms.

 

The personal data likely to be collected are:

- customer data: first name, last name, email address and mobile phone number

 

It is specified that Singulières SRL is not responsible for the processing of data that may be collected by automated means by Facebook, Instagram and other social networks.  …, Linked to areas of interest and context, to collect user data (interactions with functions and profiling of online activity). These data are collected directly by these service providers and / or third parties and are subject to their policy.

In accordance with the applicable legislation relating to the protection of personal data, the customer has a right of access, rectification, deletion, opposition and a right to portability in relation to all data concerning him. . He also has a right to limit processing using his personal data. Everyone also has the right not to be the subject of individual decision-making based exclusively on automated processing such as profiling. If the customer has consented to the processing of personal data, he can withdraw his consent at any time.

CONDITION n ° 8: FORCE MAJEURE

Singulières SRL will not be held responsible for the non-performance or delay in performance of any of our obligations when this non-performance is due to a case of force majeure, in particular (among others) in the event of fire, hail , natural disaster, strikes, general lack of supply, acts, decrees, legislation, regulations or state or governmental restrictions, incidents or accidents in maritime or river transport, postal transport or any other type of transport. In the event of force majeure, our contractual obligations will be suspended for the duration of the force majeure and our execution deadlines will, if necessary, be extended by a period equivalent to that of the duration of the case of force majeure. If this situation results in a definitive impossibility of fulfilling our contractual obligations, we will be released from them.

CONDITION n ° 9: COPYRIGHT

 

The rights to the site and the content are protected by international copyright law as well as by any other national law relating to copyright and databases. All texts, comments, works, illustrations, works, photographs and images reproduced or represented on the site are the exclusive property of Singulières SRL on the one hand and are protected by the relevant provisions of the Intellectual Property Code on the other hand.